Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
The product damaged during transportation, buyer can choose from 2 options.
1. Full refund.
2. A new product can be reshipped one more time.
Frequently Asked Questions
Custom and personalized orders
Custom orders are starting from $300, you can direct contact us for your order’s pattern.
Order damage during transport?
There are two options you can choose from,
1. Full Refund and return the damage items.
2. Return the damage item and we will send a new item one more time, however there will be no second refund.
How long to take for custom order?
It usually take 2-3 weeks before shipping. Each product would take around 5-8 to be finished.
It would be around 2-4 layers for a product that take about 12 hours to dry each, and then it will be sanded and putted on mineral oil.
How to protect an ocean wooden board?
Indoor use only. Wash with warm water to clean.
Hand wash only with Mild soap and apply cutting board oil sometime.
Not dishwasher safe.
Can resin artwork be outside?
Exposing it deliberately to UV light is still not recommended to be safe. Avoid letting it freeze, overheat or collision. This is due to the expansion and contraction that can happen to the substrate, which adds stress to the resin coat and can cause it to crack; also, the heat can turn epoxy resin yellow or change the colour of the resin.
What happens if resin art freezes?
You want to avoid letting it freeze. This is due to the expansion and contraction that can happen to the substrate, which adds stress to the resin coat and can cause it to crack.